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2144347 - Error 3602 in Job Scheduler from DBACockpit Planning Calendar - SAP ASE for Business Suite

Symptom

  • You have implemented the latest SAP notes for the DBA Cockpit Correction Collection on your SAP Basis system.
  • You have noticed that the scheduled database and log backup jobs from DBA Cockpit Planning Calendar do not work.
  • Error below is reported in the JSAGENT.log file:

JS: Task/Agent connection terminated.
Job Scheduler failed to receive communication buffer while reading messagetype.
Connection to Job Scheduler task terminated unexpectedly with error -4
SYB_JSAGENT waiting for connection

  • Error below is reported in the <SID>.log file:

server  Error: 1204, Severity: 17, State: 2
server  ASE has run out of LOCKS. Re-run your command when there are fewer active users, or contact a user with System Administrator (SA) role to reconfigure ASE with more LOCKS.
server  Error: 1204, Severity: 17, State: 2 occurred for User ''. Client IP address is 'Unknown'.
kernel  Job Scheduler: Exception 3602 raised.
kernel  js__excute: Job Scheduler got exception for execution token 1
kernel  Job Scheduler Task failed "CLEAN JSH_STATE" stale 'js_history' states
kernel  Job Scheduler Task state set to stop


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 and 16.0 for Business Suite
  • SAP NetWeaver 7.0 and higher

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4

Keywords

KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BW-SYS-DB-SYB , BW on Sybase ASE Database Platform , Problem

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