SAP Knowledge Base Article - Preview

2143808 - TIME_OUT shortdump raised by program SAPLSENA when copying existing user at transaction SU01

Symptom

While you try to copy an existing user into a new one at transaction SU01, the operation will keep on processing like if it was hanging. In transaction SM50 (work process table) you can see a RUNNING work process executing program SAPLSENA (lock handling) but the runtime only increases and most of the times it will raise a TIME_OUT short dump.


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Environment

  • Systems with central user administration and UI2 Addon installed
  • Netweaver systems with SAP_BASIS 740

Product

SAP NetWeaver 7.4

Keywords

enqueue, SAPLSENA, timeout, time out, TIME_OUT, copy, SU01, hang, runtime , KBA , do times times. , BC-CST-EQ , Enqueue , BC-SEC-USR-ADM , Users and Authorization administration , CA-UI2-INT-BE , SAP Fiori Launchpad services (ABAP) , Problem

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