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2143614 - Portal Runtime Error accessing /irj application and Frameworkpage unavailable

Symptom

  • Portal Runtime Error is thrown while accessing /irj application:
    Caused by: com.sap.portal.prt.broker.PortalModuleIsStoppedException: Portal application com.sap.portal.navigation.service.navigation Can not be started because it is explicitly stopped
     
    Caused by: com.sap.engine.services.servlets_jsp.server.deploy.impl.exceptions.WCEApplicationNotStartedException: The application [sap.com/com.sap.portal.navigation.service] is configured to have ALWAYS start up mode.
     
  • After accessing /nwa application, switching to /irj portal triggers the below error even with the administrator user and permission to access the frameworkpage:
    Error occurred while trying to access framework page: "pcd:portal_content/every_user/general/defaultAjaxframeworkContent/com.sap.portal.afpDesktop/frameworkPages/com.sap.portal.AFPpage",The object does not exist or you are not authorized to access it.If this problem persists, contact your system administrator.
     
  • The following error can also be seen:
    Caused by: com.sap.portal.prt.broker.PortalModuleIsStoppedException: Portal application com.sap.portal.navigation.service.navigation Can not be started because it is explicitly stopped
     
  • Accessing NWA and navigating to NWA -> Operations -> Systems -> Start & Stop -> Java Applications, when filtering for navigation, several applications are not started:
    service1.jpg
     
  • At the same place, search for com.sap.portal.navigation.service. It have status implicit stopped (denpendency failed);
    service2.jpg
     
  • Once again, search for tc~sapjra. It will have status Failed to start;
    service3.jpg

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Environment

  • EP Release Independent
  • SAP NetWeaver
  • SAP Composition Environment

Product

SAP Composition Environment all versions ; SAP NetWeaver all versions

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4,frameworkpage unavialable,portal,not working,access,sevrer not start,PortalModuleIsStoppedException,WCEApplicationNotStartedException,Portal Runtime Error,com.sap.portal.navigation.service.navigation, SAPJavaResourceAdapter15,Resource Adaptors , KBA , EP-PIN-NAV , Navigation , Problem

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