2143614 - Portal Runtime Error accessing /irj application and Frameworkpage unavailable | SAP Knowledge Base Article

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2143614 - Portal Runtime Error accessing /irj application and Frameworkpage unavailable


The SAP Portal is inaccessible throwing Portal Runtime Error while accessing /irj application:

Caused by: com.sap.portal.prt.broker.PortalModuleIsStoppedException: Portal application com.sap.portal.navigation.service.navigation Can not be started because it is explicitly stopped

Caused by: com.sap.engine.services.servlets_jsp.server.deploy.impl.exceptions.WCEApplicationNotStartedException: The application [sap.com/com.sap.portal.navigation.service] is configured to have ALWAYS start up mode.

After accessing /nwa application if you access /irj portal you will get below error even if you are the administrator user and you have the permission to access the frameworkpage:

Error occurred while trying to access framework page: "pcd:portal_content/every_user/general/defaultAjaxframeworkContent/com.sap.portal.afpDesktop/frameworkPages/com.sap.portal.AFPpage",The object does not exist or you are not authorized to access it.If this problem persists, contact your system administrator.



  • EP Release Independent
  • SAP NetWeaver
  • SAP Composition Environment


SAP Composition Environment all versions ; SAP NetWeaver all versions


Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4,frameworkpage unavialable,portal,not working,access,sevrer not start,PortalModuleIsStoppedException,WCEApplicationNotStartedException,Portal Runtime Error,com.sap.portal.navigation.service.navigation, SAPJavaResourceAdapter15,Resource Adaptors , KBA , EP-PIN-NAV , Navigation , Problem

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