SAP Knowledge Base Article - Preview

2142385 - The user '<SID>/abap/com/user' (type: 1) is not found in agelet configuration global.configuration

Symptom

The following error can be observed in a failed ABAP instance availability in system monitoring:

The user '<SID>/abap/com/user'  (type: 1) is not found in agelet configuration global.configuration

or in the agent logs as:

 
Location com.sap.smd.e2emai
Text [HTTPConnection.getConnection] MetricGroup [00000000000000000008,INSTANCE] cannot configure credentials for <SID> authentication type: 1
[EXCEPTION]
 com.sap.smdagent.plugins.connectors.p4.exceptions.P4ConfigStoreException: the user '<SID>/abap/com/user'  (type: 1) is not found in agelet configuration global.configuration
at com.sap.smd.agent.plugin.connectors.InitialContextLoader.getUser(InitialContextLoader.java:623)
at com.sap.smd.agent.plugin.connectors.http.HTTPConnectorService.configureCredentials(HTTPConnectorService.java:310)
at com.sap.smd.mai.model.collector.http.HTTPConnection.getConnection(HTTPConnection.java:466)
at com.sap.smd.mai.model.collector.http.HTTPConnection.connect(HTTPConnection.java:86)
at com.sap.smd.mai.model.collector.SAPPingHTTPCollector.collect(SAPPingHTTPCollector.java:64)
at com.sap.smd.mai.job.MetricJobRunner.run(MetricJobRunner.java:32)
at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:46)
at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:781)
at java.lang.Thread.run(Thread.java:743)
 
ThreadName Thread[ExRun:e2emai:jobmgr_35870,5,e2emai:jobmgr:ExecTG]
 

 


Read more...

Environment

  • SAP Solution Manager
  • SAP enhancement package for SAP Solution Manager

Product

SAP Solution Manager 7.1 ; SAP enhancement package 1 for SAP Solution Manager 7.0

Keywords

System Monitoring , Technical Monitoring , ABAP Instance Availability Instance Local RFC Availability , Instance Local Http Availability RFC Ping Failed , [RC=600 ] URL ,   , KBA , SV-SMG-DIA-WLY , Solution Manager / Introscope Integration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.