2141976 - Error: si_signo:11 (SIGSEGV) with SMP3 - Agentry | SAP Knowledge Base Article

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2141976 - Error: si_signo:11 (SIGSEGV) with SMP3 - Agentry

Symptom

The SMP server crashes regularly or fails to start up. Errors similar to the following can be seen in the logs:

JVMX version - Aug 8 2013 21:04:31 - 71_REL - optU - linux amd64 - 6 -bas2:201691 (mixed mode)
Now: 2015-02-07 13:04:31, PID: 31149
hostname: <hostname>, current dir: /usr/sap/MobilePlatform3/Server
---
#
# A fatal error has been detected by the SAP Java Virtual Machine:
#
# SIGSEGV (0xb) at pc=0x00007fff78aa71f0, pid=31149,
tid=140734602671872
# accessing faulting address: 0x0000000000000000
#
# JRE version: 7.0_25
# Java VM: SAP Java Server VM (7.1.012 23.5-b02 Aug 8 2013 21:04:31 -
71_REL - optU - linux amd64 - 6 - bas2:201691 (mixed mode) compressed
oops)
# Problematic frame:
# C [libagserv.so+0x1601f0]
_ZN9Grapevine23handleResponseExceptionERN5Syclo9ExceptionE+0x7b0
(sp=0x00007fff53ffddf0) (pc=0x00007fff78aa71f0)
#
# No core dump will be written (Core dumps have been disabled. To enablecore dumping, try "ulimit -c unlimited" before starting Java
again)
#
 
[error occurred during error reporting in step 0 ("")
Details: pc=0x00007ffff755e195 siginfo: si_signo: 11 (SIGSEGV),
si_code:
1 (SEGV_MAPERR), si_addr: 0x00000000000001a8
Problematic frame: V [libjvm.so+0xd7b195] (sp=0x00007fff53ffd4b0)
(pc=0x00007ffff755e195)]

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Environment

  • SAP Mobile Platform SP05 PL01
  • Red Hat Linux Server

Product

Agentry 6.0 ; SAP Mobile Platform 3.0

Keywords

si_signo, sigsegv, memory , KBA , smp3 , si_signo , sigsegv , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem

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