SAP Knowledge Base Article - Preview

2141699 - Step Enter System Parameters - 'Test Logon...' for the JAVA Administrator user fails with error 'no server is running'

Symptom

During the Managed System Configuration for a JAVA or Dual stack systems, the 'Test Logon' for the JAVA Admin (Setup User) fails with error:

  • Logon test failed for user <user_name>
  • Details : No server is running (Cause Exception in remote login)

The following picture describes the issue:

error.png

Then, in the SMDAgentApplication.log the following error is shown:

Mar 12, 2015 3:02:32 AM [Thread[Thread-16,5,main]] Error      P4 connection error to SAP system [<SID>/00]
[EXCEPTION]
com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception during getInitialContext operation. No server is running. [Root exception is com.sap.engine.services.security.exceptions.BaseLoginException: Exception in remote login.]
...
Caused by: com.sap.engine.services.security.exceptions.BaseLoginException: Exception in remote login.
...
Caused by: java.rmi.RemoteException: ERROR: ; nested exception is:
java.lang.NoClassDefFoundError: com/sap/engine/interfaces/security/auth/HeaderVariableCallback

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Environment

  • SAP Solution Manager 7.10
  • SAP Solution Manager Diagnostics
  • Managed System SAP Netweaver Java 7.30 (others might be affected)

Product

SAP Solution Manager 7.1

Keywords

p4 connection Access is denied to SAP System sid , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem

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