SAP Knowledge Base Article - Preview

2141228 - Duplicate transactions caused by Agentry client blank transmit screen - SAP Work Manager 6.1

Symptom

  • When users transmits data from the client, it presents a blank transmit screen
  • This blank screen seems to be transmitting data but the users of the device may try again that can cause duplicate transaction
  • Example: When a notification edit was done on the mobile device then a Notification completion (NOCO) can be duplicated
    • This is when the transmit starts, it will fail because the transaction set (posts) and removes the notification then the second set attempts to do the same transaction, but the notification is already completed

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Environment

  • SAP Work Manager 6.1
  • SAP Mobile Platform 3.0 (SP04 - WPF client 70.5.4)

Product

SAP Mobile Platform 3.0 ; SAP Work Manager 6.1.0

Keywords

SAP note: 2151097 , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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