SAP Knowledge Base Article - Preview

2140707 - System Configurator shows blank screen when exporting Summary of Rights

Symptom

  • When trying to export user summary of rights in the system configurator, the screen besome slow and an empty blank screen is displayed instead of the content.
    sc.jpg
  • SC logs showing Error in AWT.

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Environment

SAP Contact Center

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, java.lang.NullPointerException, Error in AWT , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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