SAP Knowledge Base Article - Preview

2139080 - How to collect logs in Desktop Connection for SAP CRM

Symptom

  • In case of any technical problems you may have with Desktop Connection, it is useful to be able to collect logs for SAP Support
  • Collecting logs can speed up the support process. Steps below detail the easiest way to do this and provide for further analysis. 

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • Desktop Connection for SAP CRM

Product

Desktop Connection for SAP CRM all versions ; Desktop Connection for SAP CRM, enterprise edition all versions ; SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , How To

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