SAP Knowledge Base Article - Preview

2138944 - Configure CA Introscope: Users generation failed on Enterprise Manager, reason Unexpected error

Symptom

In the Basic Configuration in transaction SOLMAN_SETUP, step 3, Configure CA Introscope, you select an Enterprise Manager and click on User Management. When you perform the activities in the user management popup, you get the error below:

"Users generation failed on enterprise manager, reason Unexpected error occurs in method Em users generat"

em_error.png

 


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Environment

  • Introscope Enterprise Manager 8.x with SAP Solution Manager 7.1
  • Introscope Enterprise Manager 9.x with SAP Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

Users generation failed on enterpise manager, reason Unexcepted error occurs in method Em users generat , KBA , XX-PART-WILY , Introscope by CA Technologies , SV-SMG-DIA-WLY , Solution Manager / Introscope Integration , Problem

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