2138755 - Database server shutdown due to HUP signal - SAP IQ | SAP Knowledge Base Article

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2138755 - Database server shutdown due to HUP signal - SAP IQ

Symptom

  • IQ crashes with error message "IQ server shutdown due to HUP Signal"
  • For example, the /Var/log/messages shows the following error messages:

Feb 24 15:21:57 MAINHOST SQLAnywhere(MAINHOSTRob-rob): Connection terminated abnormally
Feb 24 15:21:57 MAINHOST SQLAnywhere(MAINHOSTRob-rob): Disconnected TCPIP client's AppInfo: HOST=MY-HOST
Feb 24 15:21:57 MAINHOST SQLAnywhere(MAINHOSTRob-rob): Connection terminated abnormally
Feb 24 15:21:57 MAINHOST SQLAnywhere(MAINHOSTRob-rob): Disconnected TCPIP client's AppInfo: HOST=MY-HOST
Feb 24 15:21:57 MAINHOST SQLAnywhere(MAINHOSTRob-rob): Unable to synchronize due to external event - server shutting down
Feb 24 15:21:57 MAINHOST SQLAnywhere(MAINHOSTRob-rob): Database server shutdown due to HUP signal
Feb 24 15:21:58 MAINHOST SQLAnywhere(MAINHOSTRob-rob): HTTP listener on IP address (::):2682 is exiting
Feb 24 15:21:58 MAINHOST SQLAnywhere(MAINHOSTRob-rob): TCPIP listener on IP address (::):2642 is exiting
Feb 24 15:21:58 MAINHOST SQLAnywhere(MAINHOSTRob-rob): TCPIP listener on IP address 0.0.0.0:2642 is exiting
Feb 24 15:21:58 MAINHOST SQLAnywhere(MAINHOSTRob-rob): Starting checkpoint of "Rob-rob3" (Rob-rob3.db) at Tue Feb 24 20XX 15:21
Feb 24 15:21:59 MAINHOST SQLAnywhere(MAINHOSTRob-rob): Finished checkpoint of "Rob-rob3" (Rob-rob3.db) at Tue Feb 24 20XX 15:21
Feb 24 15:22:06 MAINHOST SQLAnywhere(MAINHOSTRob-rob): Database server stopped at Tue Feb 24 20XX 15:22


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Environment

  1. SAP IQ Versions Affected:
    • SAP IQ 16.1
    • SAP IQ 16.0 prior to SAP IQ16 SP09
    • SAP IQ 15.4
    • SAP Sybase IQ 15.3
    • SAP Sybase IQ 12.7

  2. Platforms Affected:
    • Solaris on Sparc 64bit
    • Solaris on x86_64 64bit
    • Linux on Power 64bit
    • Linux on x86_64 64bit
    • AIX
    • HP-UX on IA64 64bit 

Product

SAP IQ 16.0 ; SAP Sybase IQ 15.2 ; SAP Sybase IQ 15.4 ; Sybase IQ 12.7

Keywords

SIGHUP , synchronize due to external event , KBA , BC-SYB-IQ , Sybase IQ , Bug Filed

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