2138366 - BI 4.x: UDT, IDT Take a Long Time to Login | SAP Knowledge Base Article

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2138366 - BI 4.x: UDT, IDT Take a Long Time to Login

Symptom

  • When loading the Universe Design Tool (UDT) and / or Information Design Tool (IDT) from a client machine, it can take multiple minutes to log on.
  • The following lines appear multiple times in the UDT trace file
server at address [FQDN]:[port](Family: IPv4) did NOT respond. Will throw CORBA_COMM_FAILURE.

setPinger(): server= [BI Server Name].[service name], ior = [...]
  • When loading the client tool on the BI server itself, there is no delay when logging on.

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Environment

  • SAP BusinessObjects Business Intelligence 4.0
  • SAP BusinessObjects Business Intelligence 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

4.0 4.1 40 41 bi4.1 bi4.0 bi41 bi40 udt idt long time hangs slow load open start login log in logon on logging performance , KBA , BI-BIP-UDT , Universe Design Tool , BI-BIP-IDT , Information design tool , Problem

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