2135378 - Unable to uninstall client - Error 1720. There is a problem with this Windows Installer package | SAP Knowledge Base Article

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2135378 - Unable to uninstall client - Error 1720. There is a problem with this Windows Installer package

Symptom

During the un-installation of SAP Disclosure Management client the following windows error is encountered:

"Product: SAP Disclosure Management Client -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or

package vendor. Custom action CloseRunningApplications script error -2147217406, : Line 9, Column 1,"

 


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Environment

SAP Disclosure Management client 10.0

SAP Disclosure Management client 10.1

Product

SAP Disclosure Management 10.0 ; SAP Disclosure Management 10.1

Keywords

Error 1720, CloseRunningApplications, client, uninstall, install , KBA , EPM-DSM-INS , Installation , Problem

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