SAP Knowledge Base Article - Preview

2135255 - CBTA troubleshooting information prior to logging a Product Support Incident [Video]

Symptom

You are logging a message with SAP Support and want to know what information should be provided to speed up the process.


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Environment

  • SAP Solution Manager 7.2
  • SAP Solution Manager 7.1
  • SAP Component-based Test Automation (CBTA)

Product

SAP Solution Manager 7.1

Keywords

KBA , video , gscnaeast_video , SV-SMG-TWB-CBT , Component-based Test Automation , Problem

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