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2133705 - Error 14: Requesting public key from server SSL Invalid Chain Communication - Agentry

Symptom

  • Users are not able to login using the newly signed IPA
  • Transmission error states as follows:

Requesting public key from server
SSL Invalid Chain
Communication error (14)

~~~~~~~~agentry.ini~~~~~~~~~~~~~

[Server Administration]

authenticationCertificateStore=AgentryServer.pfx

authenticationCertificateStorePassword=Rzdrj~SwixoAqzmbVxgi

authenticationCertificateStorePasswordEncoded=true

;trustedCertificateStore=

;authenticateClient=false

; If you wish to bind the Server Administration ports to specific TCP ports,

; use the settings below.  Each one takes either "port number" or

; "interface address:port number".  Only the interface name in commandPipePort

; is significant, and controls which interface both ports will be bound to.

; The statusPipePort must either contain the same host name, or only a port

; number, or the server will fail to start.  Both values default to 0, which

; causes both ports to be allocated dynamically and bound to all interfaces.

;commandPipePort=0

;statusPipePort=0

..

..

 

[ANGEL Front End]

authenticateClient=False

authenticationCertificateStore=AgentryServer.pfx

authenticationCertificateStorePassword=Rzdrj~SwixoAqzmbVxgi

authenticationCertificateStorePasswordEncoded=True

keepAliveTime=60

maximumCipherStrength=512

minimumCipherStrength=512

shutdownWait=15000

threadCount=0

timeout=300

trustedCertificateStore=

~~~~~~~~~~end~~~~~~~~~~~~~~~ 


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Environment

  • Agentry 6.0.42
  • SAP CRM Service Manager 3.1.0

Product

Agentry 6.0 ; SAP CRM Service Manager 3.1.0

Keywords

Agentry , KBA , MOB-SYC-OTH , Syclo Mobility for other backend , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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