The issue is in regards with Service Manager 4.2: 'Language' of a note is treated as English regardless of its language (i.e. Japanese) on SAP CRM when transmitting from SAP Service Manager.
SAP CRM Service Manager 4.2.0
Localization Japanese , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.