SAP Knowledge Base Article - Preview

2132230 - CRM Segmentation Flex UI issues in IE11


After switching to Internet Explorer (IE) 11 Standards Mode with Notes 2026791 and 1900958, there might be the following Flex Segment Modeler issue:

  • Implemented Note 2073459, still having any of the below issues.
  • Flex Modeler screen does not appear in full size and would rather be displayed in half size.
  • When creating a new Model, the cursor in the dialog box would be blinking but the letter won't be displayed when typing.
  • If in Segmentation Modeler any button such as 'Generate Model', 'Save', or 'Deduplicate' on the toolbar is pressed the following error is displayed: "TypeError: Object doesn't support property or method 'XXX'" where XXX is the name of the method.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Customer Relationship Management - All Versions


SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0


Graphical Modeler, Graphical Builder, Web, Compatibility, JavaScript, Flash, Height, 100%, Embed, Object, HTML 5, Resize, Parent Element, SEGED_HV, FLEXMODELER.HTM, WEBCUIF, TypeError, Object , KBA , crm , segmentation , flex ui , CRM-MKT-SEG , Segmentation , CRM-MKT-SEG-ATT , Attributes , Problem

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