SAP Knowledge Base Article - Preview

2131373 - In the Santiago, Chile time zone (UTC-04:00), all instances run an hour earlier or later than their scheduled runtimes; CMS metrics also show a time that is incorrect by one hour

Symptom

  • All scheduled instances run a consistent one hour early in Springtime (around September), or...
  • All scheduled instances run a consistent one hour late in the Fall (around March)
  • In the Central Management Console > Servers > Central Management Server Metrics page, the time listed is also incorrect by one hour, confirming the root cause of the issue

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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • SAP Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

xi 3 xi3 xi3.1 bi4 bip4 bi bip 4 bi41 bi4.1 bip41 bip4.1 bi4.x bip4.x 4.x bi4.0 bi4.1 4.0 4.1 chile utc-4 utc-4:00 utc universal coordinated time , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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