2130670 - RHEL KVM Environment: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s) - ASE | SAP Knowledge Base Article

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2130670 - RHEL KVM Environment: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s) - ASE

Symptom

  • Trying to install a Sybase ASE Small Business Edition in a RHEL KVM Environment
  • Running "sysamcap PARTITION" in the VM
  • Starting the ASE server, the following error appears in the ASE log:

kernel SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
kernel SySAM: Cannot determine the total number of processor chips on the machine from within this
virtual system. The ASE_CORE ("AR") license type is restricted for use on a
machine with a maximum of 2 processor chips regardless of whether the virtual
system is limited to use fewer processor chips. You need to run 'sysamcap' on
the physical machine (or virtual-machine/partition control domain) and set
the reported environment variable prior to running ASE.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

KBA , sub-capacity , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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