SAP Knowledge Base Article - Preview

2129574 - The PLATFORMS field is not shown in tthe UPGRADE line of the upgraded license key - SySAM.

Symptom

  • The INCREMENT line in the existing license file has the PLATFORMS field. 
    For example:

    #Sybase Software Asset Management License File. SR License for ASE Enterprise
    #Edition for Sun Solaris SPARC - 64bit
    INCREMENT ASE_EE SYBASE 2012.12300 permanent 15 \
            VENDOR_STRING=SORT=100;PE=EE;LT=SR PLATFORMS="sun4_u sun64_u" \
            DUP_GROUP=H ISSUER="CO=Sybase, Inc.;V=15.0;AS=A;MP=1544;EGO=" \
            ISSUED=27-dec-2011 
  • After the license has been upgraded, the PLATFORMS field is still shown in the INCREMENT line, but it is not shown in the UPGRADE line of the upgraded license.
    For example:

    #Sybase Software Asset Management License File. SR License for ASE Enterprise
    #Edition for Sun Solaris SPARC - 64bit
    INCREMENT ASE_EE SYBASE 2012.12300 permanent 30 \
                    VENDOR_STRING=SORT=100;PE=EE;LT=SR PLATFORMS="sun4_u sun64_u" \
                    DUP_GROUP=H ISSUER="CO=Sybase, Inc.;V=15.0;AS=A;MP=731;EGO=" \
                    ISSUED=27-dec-2011 ...
    UPGRADE ASE_EE SYBASE 2012.12300 2015.12310 permanent 30 \

                    VENDOR_STRING=SORT=100;PE=EE;LT=SR DUP_GROUP=H \
                    ISSUER="CO=Sybase, Inc.;AS=A;MP=728;EGO=" ISSUED=03-feb-2015 ...

Read more...

Environment

SySAM 2.2

Product

SAP Adaptive Server Enterprise 15.7 ; Sybase Adaptive Server Enterprise 15.5

Keywords

KBA , XX-SER-LIKEY-SYB , License Keys for Sybase Products , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.