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2129259 - "STRING_LENGTH_TOO_LARGE" dump during "Refresh Message Status" job termination in Solution Manager

Symptom

  • In SM37, job "Refresh Message status" terminates with error:

    29.01.2015 08:25:56 Job started
    29.01.2015 08:25:56 Step 001 started (program AI_CRM_IM_UPDATE_FROM_SAP_ISV, variant , user ID SOLMAN_ADMIN)
    29.01.2015 08:26:10 Internal session terminated with a runtime error (see ST22)
    29.01.2015 08:26:10 Job cancelled

  • In ST22, the following dump is found:
    Category                   ABAP Programming Error
    Runtime Errors           STRING_LENGTH_TOO_LARGE
    Except.                     CX_SY_RANGE_OUT_OF_BOUNDS
    ABAP Program           CL_AI_CRM_IM_SAP_EXCH_API=====CP
    Application Component  SV-SMG-SUP
    Date and Time          29.01.2015 10:56:06

" "STRING_LENGTH_TOO_LARGE" "CX_SY_RANGE_OUT_OF_BOUNDS"
 "CL_AI_CRM_IM_SAP_EXCH_API=====CP" or "CL_AI_CRM_IM_SAP_EXCH_API=====CM00F"
 "CONV_ATT2CRM"

 Termination occurred in the ABAP program "CL_AI_CRM_IM_SAP_EXCH_API=====CP" -
 in "CONV_ATT2CRM".
The main program was "AI_CRM_IM_UPDATE_FROM_SAP_ISV ".

In the source code you have the termination point in line 48
of the (Include) program "CL_AI_CRM_IM_SAP_EXCH_API=====CM00F".
The program "CL_AI_CRM_IM_SAP_EXCH_API=====CP" was started as a background job.
Job Name....... "AI_CRM_IM_UPDATE_FROM_SAP_ISV"

The termination is caused because exception "CX_SY_RANGE_OUT_OF_BOUNDS"
 occurred in
procedure "CONV_ATT2CRM" "(METHOD)", but it was neither handled locally nor
 declared
in the RAISING clause of its signature.

The procedure is in program "CL_AI_CRM_IM_SAP_EXCH_API=====CP "; its source
 code begins in line
1 of the (Include program "CL_AI_CRM_IM_SAP_EXCH_API=====CM00F ".

 

   46       ENDLOOP.
   47
>>>>>       ls_crm_att-doc_content = lv_xstr(<appx_header>-filelen).
   49
   50     ELSE."


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Environment

  • SAP Solution Manager
  • SAP enhancement package for SAP Solution Manager

Product

SAP Solution Manager 7.1 ; SAP Solution Manager all versions

Keywords

SOLMAN, AI_CRM_IM_UPDATE_FROM_SAP, report , KBA , SV-SMG , SAP Solution Manager , How To

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