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2127096 - HTTP Status 500 - The server encountered an internal error () when trying to logon to Management Console.

Symptom

  • HTTP Status 500 - The server encountered an internal error () that prevented it from fulfilling this request.
  • javax.servlet.ServletException: Servlet execution threw an exception
  • java.lang.NoClassDefFoundError: could not initialize class com.acta.jcrypto.AwAdminBCMCryptoKey
  • java.lang.ExceptionInInitializerError
     com.acta.admin.AwAdminCMSConnection.setCMSPassword(AwAdminCMSConnection.java:80)
     com.acta.webapp.mdreport.struts.action.Logon.processLogon(Logon.java:246)
     com.acta.webapp.mdreport.struts.action.Logon.doExecute(Logon.java:142)
     com.acta.webapp.mdreport.struts.action.BaseAction.execute(BaseAction.java:409)
     org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:419)
     org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:224)
     org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194)
     org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     com.acta.webapp.mdreport.servlet.EscapeFilter.doFilter(EscapeFilter.java:52)
  • java.lang.NullPointerException
     java.io.Reader.<init>(Reader.java:61)
     java.io.BufferedReader.<init>(BufferedReader.java:76)
     java.io.BufferedReader.<init>(BufferedReader.java:91)
     com.acta.jcrypto.AwAdminBCMCryptoKey.<clinit>(AwAdminBCMCryptoKey.java:79)
     com.acta.admin.AwAdminCMSConnection.setCMSPassword(AwAdminCMSConnection.java:80)
     com.acta.webapp.mdreport.struts.action.Logon.processLogon(Logon.java:246)
     com.acta.webapp.mdreport.struts.action.Logon.doExecute(Logon.java:142)
     com.acta.webapp.mdreport.struts.action.BaseAction.execute(BaseAction.java:409)
     org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:419)
     org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:224)
     org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194)
     org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     com.acta.webapp.mdreport.servlet.EscapeFilter.doFilter(EscapeFilter.java:52)

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Environment

  • Information Platform Server 4.x
  • SAP Data Services 4.2
  • Information Steward 4.2
  • Distributed environment
  • Web Tier deployed using wdeploy
  • Third party web application server Apache tomcat 6.0.xx
  • Unix/Linux supported platforms

Product

SAP Data Services 4.2

Keywords

DSXI, DS XI, DS, Edge, BODS, IPS, Admin, Administrator, AwAdminBCMCryptoKey, AwAdminCMSConnection, "Information Steward", IS, ds console, http 500 , KBA , EIM-IS-DEP , Information Steward - Deployment Install Upgrade , Problem

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