2126719 - Unable to enroll a device through Mobile Place in SAP Mobile Secure 2.x & 3.x versions | SAP Knowledge Base Article

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2126719 - Unable to enroll a device through Mobile Place in SAP Mobile Secure 2.x & 3.x versions

Symptom

Unable to enroll a device through Mobile Place in SAP Mobile Secure 2.x version

1. Enter the MobilePlace URL in google chrome browser on the device.
2. Enter the Username and Password with selected option as "English".
3. Once the login is successful,cannot view the option to “Enroll now” or "can do it later" on the device.


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Environment

  • SAP MOBILE SECURE CLOUD 2.x & 3.x

Product

SAP HANA Cloud Platform, mobile service for app and device management 1607 ; SAP Mobile Secure 2.0

Keywords

cannot enroll, enroll,mobileplace , KBA , MOB-SEC-DEV , Mobile Secure On Device , Problem

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