2126525 - Hybrid Web Container crashing after upgrading from 2.3.4.7474 to 2.3.5.7724 - SUP/SMP | SAP Knowledge Base Article

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2126525 - Hybrid Web Container crashing after upgrading from 2.3.4.7474 to 2.3.5.7724 - SUP/SMP

Symptom

User has Hybrid Web Container 2.3.4.7474 that they downloaded from Apple iTunes on their iPhone 6.1 with iOS 8.1.  After upgrading the Hybrid Web Container to version 2.3.5.7724 that released on iTunes, they attempt to enter the application but the Hybrid Web Application crashes on the password/pin screen.  Review of iOS crash log shows:

ncident Identifier: B89E6B30-6872-404C-9036-34C403CCB9DD
CrashReporter Key:   97c2fc50ce99498bfdb2c839c906290f3d83ad35
Hardware Model:      iPhone6,1
Process:             HWC [209]
Path:                /private/var/mobile/Containers/Bundle/Application/9C30D918-D7F8-4CDC-972E-08B720D85958/HWC.app/HWC
Identifier:          com.sybase.MobileWorkflow211
Version:             2.3.5.7724 (2.3.51)
Code Type:           ARM-64 (Native)
Parent Process:      launchd [1]

Date/Time:           2015-01-28 08:42:37.673 -0500
Launch Time:         2015-01-28 08:42:28.006 -0500
OS Version:          iOS 8.1 (12B411)
Report Version:      105

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Subtype: KERN_INVALID_ADDRESS at 0x0000000000000010
Triggered by Thread:  0

Thread 0 name:  Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0   libobjc.A.dylib                0x0000000198657bd0 0x19863c000 + 113616
1   HWC                            0x00000001001c0adc 0x1000a4000 + 1166044
2   HWC                            0x00000001001bcd4c 0x1000a4000 + 1150284
3   HWC                            0x00000001001bb790 0x1000a4000 + 1144720
4   HWC                            0x00000001000b9994 0x1000a4000 + 88468
5   HWC                            0x00000001000b8e78 0x1000a4000 + 85624
6   HWC                            0x00000001000b9604 0x1000a4000 + 87556
7   UIKit                          0x000000018c7350f4 0x18c6f0000 + 282868
8   UIKit                          0x000000018c71e228 0x18c6f0000 + 188968
9   UIKit                          0x000000018c734a90 0x18c6f0000 + 281232
10  UIKit                          0x000000018c73471c 0x18c6f0000 + 280348
11  UIKit                          0x000000018c72dc70 0x18c6f0000 + 253040
12  UIKit                          0x000000018c701388 0x18c6f0000 + 70536
13  UIKit                          0x000000018c9a01b0 0x18c6f0000 + 2818480
14  UIKit                          0x000000018c6ff8f0 0x18c6f0000 + 63728
15  CoreFoundation                 0x0000000187f0a0e4 0x187e2c000 + 909540
16  CoreFoundation                 0x0000000187f09388 0x187e2c000 + 906120
17  CoreFoundation                 0x0000000187f07438 0x187e2c000 + 898104
18  CoreFoundation                 0x0000000187e351f0 0x187e2c000 + 37360
19  GraphicsServices               0x0000000190fcb5a0 0x190fc0000 + 46496
20  UIKit                          0x000000018c766780 0x18c6f0000 + 485248
21  HWC                            0x00000001000ab6c0 0x1000a4000 + 30400
22  libdyld.dylib                  0x0000000198cb2a04 0x198cb0000 + 10756


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Environment

  • iOS 8.1
  • iPhone 5.1
  • Hybrid Web Container 2.3.4.7474 upgraded to 2.3.5.7724 on Apple iTunes Application Store
  • SAP Mobile Platform 2.3.5 PL01

Product

SAP Mobile Platform 2.3

Keywords

  • HWC
  • HWA
  • upgrade
, KBA , MOB-SUP-WRK , Sybase Mobile Workflow , Problem

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