2126199 - Insufficient heap memory message generated without a 712 error reported in the ASE error log | SAP Knowledge Base Article

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2126199 - Insufficient heap memory message generated without a 712 error reported in the ASE error log

Symptom

  • ASE reports 712 error to the client application (this error does not print to error log.)
There is insufficient heap memory to allocate xxxxxx bytes. Please increase configuration parameter 'heap memory per user' or try again when there is less activity on the system.
  • The following message is printed to error log
Server Could not obtain required number 'xxxxx' of resource of type 'Pss Heap Memory'. Since the process absolutely requires this resource, it is going to wait indefinitely till the resource becomes available. Please increase the configuration parameter 'heap memory per user'.
  • If memory is available, the following message is reported in the ASE error log
An earlier indefinite wait for resource of type 'Pss Heap Memory' by this process is over as 'xxxxx' resources became available. Process is continuing further.

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Environment

SAP Adaptive Server Enterprise (ASE) All versions

Product

SAP Adaptive Server Enterprise all versions

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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