2125999 - Installation of SMP 3.0 SP03 fails by error of registering Windows Service | SAP Knowledge Base Article

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2125999 - Installation of SMP 3.0 SP03 fails by error of registering Windows Service

Symptom

If .Net Framework 4.5.1 installed on your Windows and system locale of Windows is multi-byte language (e.g. Japanese),
then SAP Mobile Platform (SMP) 3.0 SP03 installer gets following error and you can't install SMP.

error message:
  Failed to create Windows service SAPSMPTestUserLogonService to try to set service LOGON permission for smpServiceUser user account.


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Environment

SAP Mobile Platform 3.0 SP03 or later.

Product

SAP Mobile Platform 3.0

Keywords

SAP Mobile Platform, SMP, Install, fail, SAPSMPTestUserLogonService , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

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