You have experienced a high volume of call-back request during a system outage and your business has requested these be removed due to perfermance/capacity issues.
- SAP Business Communication Management 7
- SAP Contact Center 7.0
CRM, Business Communication Management, ContactCenter, Integration, Telephony, ICI, CCI, CCtr, Contact, Callbacks , KBA , CRM-CCI , Contact Center Infrastructure , How To
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