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2123232 - Licensing error:-97,121 using Served Floating License - SAP PD

Symptom

  • When starting PowerDesigner with a Floating License served model, PowerDesigner displays the following error:

Failed to obtain 1 license(s) for PD_SHELL feature from license file(s) or server(s). The desired vendor daemon is down.
Check the lmgrd log file, or try lmreread.
License feature name:  PD_SHELL Vendor:Host:   <host name here>
License search path:   C:\Users\<User Name here>\AppData\Local\Temp\PD_Lic\PowerDesigner.server.lic;
FLEXnet Licensing error:-97,121

  • Also, you may also find the following error messages in C:\Sybase\SYSAM-2_2\Log\sybase.log:

(SYBASE) License server system started on <SYSAM MACHINE HOST NAME>
(SYBASE) No features to serve, exiting
(SYBASE) EXITING DUE TO SIGNAL 27 Exit reason 4
(lmgrd) SYBASE exited with status 27 (No features to serve)
(lmgrd) SYBASE daemon found no features.  Please correct
(lmgrd) license file and re-start daemons.
(lmgrd) This may be due to the fact that you are using
(lmgrd) a different license file from the one you expect.
(lmgrd) Check to make sure that:
(lmgrd) c:\Sybase\SYSAM-2_2\Licenses\<YOUR LICENSE GENERATED ON service.sap.com>.LIC
(lmgrd) is the license file you want to use. 12:35:43 (lmgrd)
(lmgrd) TIMESTAMP 1/21/2015


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Environment

  • SAP PowerDesigner (PD) 16.5
  • SAP PowerDesigner (PD) 16.6
  • SYSAM Server 2.0 or 2.2
  • Windows 32 or 64 bits

Product

SAP PowerDesigner 16.5 ; SAP PowerDesigner 16.6 ; Sybase Software Asset Management 2.3

Keywords

flexnet,sysam.lic, sysam.properties, power, designer, start, starting, read , KBA , BC-SYB-PD , PowerDesigner , BC-SYB-PD-AMC , Power AMC , Problem

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