2122898 - CDT Soft-Phone Down due to Certificate Expiration | SAP Knowledge Base Article

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2122898 - CDT Soft-Phone Down due to Certificate Expiration

Symptom

Agents are unable to work on SAP Contact Center using the CDT "Communication Desktop Terminal" Soft-phone Application.


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Environment

SAP Contact Center 7/0

Product

SAP Contact Center, on-premise edition all versions

Keywords

Business Communication Management, CCtr, SCC, CCI, CRM-CCI, expiration down fail CA security , KBA , CRM-CCI , Contact Center Infrastructure , How To

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