SAP Knowledge Base Article - Preview

2122523 - Missing workmodes in dropdown

Symptom

  • No workmodes are displayed at IC Web client screen or workmodes appearing at your CTI client tool do not match with workmodes appearing at IC Web client

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

DDLB toolbar custom syncronization sync missing wokmode work mode CTI , KBA , CRM-IC-CHA-TEL , Telephony Integration , How To

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