SAP Knowledge Base Article - Preview

2122509 - Deleted forms on renewal prevent rating.

Symptom

  • On renewal transactions, forms are being deleted and replaced with an updated version.
  • When a user submits the renewal quote for rating, you get an error stating that forms have been deleted and you must either rerun rules or delete the form. If the user manually rerun's the attachment rules they receive the same error. If the user tries to manually delete the "deleted" form, they will receive a message stating the forms are mandatory. This stops the user from completing the renewal.

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Environment

SAP Product and Quotation Management for insurance 2.0.0.7

Product

SAP Product and Quotation Management for Insurance 2.0

Keywords

authority suite, removed, quote , KBA , FS-QUO , Quotation Management Insurance , Problem

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