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2121854 - Crystal Reports error "The viewer could not process an event crweb00000119" when using Single Sign On (SSO) to MS SQL in BI4.1

Symptom

  • Crystal Reports throws the error  "The viewer could not process an event. The database logon information for this report is either incomplete or incorrect. [] ---- Error code:0 crweb00000119"
  • SSO is enabled to the Microsoft SQL Database
  • SSO to BI Launchpad, CMC and service account also configured and working correctly
  • krb5.ini is functioning correctly

 


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP BusinessObjects BI 3.1.x
  • Single Sign On enabled
  • Microsoft SQL Server

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

sso2db single sign on sign-on login ss02db e2e end to end to the database krb.ini Microsoft XI 31 3.1 40 4.0 41 4.1 crweb 119 crweb00000119 viewer could not process an event SQL MS MSSQL , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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