SAP Knowledge Base Article - Preview

2118625 - SAP CRM WebUI: Critical Rendering Issues when launching Transaction Launcher

Symptom

A popup saying "The application was stopped due to a critical rendering error".

The detailed error message might be one of following:

  •  Activate compatibility mode in your Internet Explorer - otherwise the application will not work correctly or visualization errors may occur.

 rendering_1.PNG

  • The IE compatibility view is not supported (Note 1970689).

rendering_2.PNG

  • The IE compatibility view is not supported (Note 1586993).

rendering_3.PNG

  • The standards mode is not supported for document modes less than 8 (Note 1970689).

rendering_4.PNG

  • The standards mode is not supported for document modes less than 8 (Note 1674501)

rendering_5.PNG

  • The device "standards" cannot be used in the IE compatibility view (Note 1970689).

rendering_6.PNG

  • The device "standards" cannot be used in the IE compatibility view (Note 1586993).

rendering_7.PNG

 

Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

 


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Environment

  • SAP Customer Relationship Management 7.0
  • SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

SAP; CRM; WebUI; application; document; mode, rendering; error, standards; compatibility; view; sap-ie; quirks mode; edge; EmulateIE8; webgui; its; popup; transaction; VA01; ECC; url; refresh; login , KBA , CA-WUI-APF , Application Frame , BC-FES-ITS , SAP Internet Transaction Server , EP-PIN , Use sub comp. , BC-MID-ICF-LGN , ICF System Login , Problem

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