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2118411 - 'Error:com.businessobjects.Setup.Cmclogon' while installing language pack in Business Objects Enterprise XI 3.1

Symptom

  • Symptom 1

Message error occurs during the installation of language pack setup from <rootsetupdir>\package\langs\<language you want to install>\setup.exe.

lang.jpg

  • Symptom 2

Install logs :

WiseInitAdminError = You must have administrator rights to run this installation. Please login as an administrator and re-run this installation.

Attempting to delete file <rootosinstalldir>\Temp\xxxxx.mst & Unable to delete the file. LastError = 32.

  • Symptom 3

Cannot add any language pack for Business Objects Enterprise XI 3.1 after installation.


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Environment

  • Business Objects Enterprise XI 3.1 Service Pack X (SPX) (Any service pack).
  • BusinessObjects Edge XI 3.1 Service Pack X (SPX) (Any service pack).
  • All supported windows operating system.

Product

SAP BusinessObjects Enterprise XI 3.1, advanced administration package

Keywords

Error; com.businessobjects; setup.cmclogon; XI; 3.1; 3.x; language; pack; main class; , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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