SAP Knowledge Base Article - Preview

2117602 - Microsoft Outlook has stopped working

Symptom

When attempting to login to Desktop Connection for SAP CRM, MS Outlook crashes.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • Desktop Connection for SAP CRM

Product

Desktop Connection for SAP CRM all versions ; SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

ILLEGAL_INSTRUCTION , KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , Problem

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