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2114632 - Document Recovery Service started with Errors after upgrade to BI 4.1

Symptom

Document Recovery Service started with Errors after upgrade to BI 4.1

Error in APS only with Document Recovery Service

"|B6A2EC3DB2FE41C2A934AAA0528833A72|2014 12 18 13:45:20.261|-0500| |Fatal|  | | |aps_BOD.AdaptiveProcessingServer1-DcoumentRecovery|12348|  51|Server State Change| ||||||||||||||||||||com.businessobjects.framework.servers.platform.lifecycle.internal.LifeCycleManager||Failed to install service RecoveryService. This service will be skipped.
com.businessobjects.framework.servers.common.BackendRuntimeException$NullPointerExceptionWrapper: while trying to invoke the method com.crystaldecisions.sdk.properties.IProperties.getString(java.lang.Object) of a null object loaded from field com.businessobjects.framework.servers.platform.services.implementation.ReferenceImpl.m_properties of an object loaded from local variable 'this'
 at com.businessobjects.framework.servers.common.BackendRuntimeException.map(BackendRuntimeException.java:55)
 
 
Caused by: java.lang.NullPointerException: while trying to invoke the method com.crystaldecisions.sdk.properties.IProperties.getString(java.lang.Object) of a null object loaded from field com.businessobjects.framework.servers.platform.services.implementation.ReferenceImpl.m_properties of an object loaded from local variable 'this'"


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Environment

  • SAP BusinessObjects Business Intelligence 4.1
  • Windows Server 2008 R2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

Document Recovery Service, running, errors, failed, BI 4.1, BI4.0 APS,Adaptive Processing Server , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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