2114598 - Memory high threshold count and Memory max threshold count metrics are gray in Introscope hours after server restart | SAP Knowledge Base Article

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2114598 - Memory high threshold count and Memory max threshold count metrics are gray in Introscope hours after server restart

Symptom

In the Introscope Investigator you are monitoring the Web Intelligence Processing Server and notice that the following metrics are gray even hours after server restart

*SuperDomain*|Server|SAP HostAgent Process|SAP HostAgent SMDA97|SBOP ENTERPRISE|CMSNAME_6400|webiserver_Server|Webi|memory|highThresholdCount:Current Value

*SuperDomain*|Server|SAP HostAgent Process|SAP HostAgent SMDA97|SBOP ENTERPRISE|CMSNAME_6400|webiserver_Server|Webi|memory|maxThresholdCount:Current Value

Why are these metrics gray?


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Environment

SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-MON , BI platform monitoring , XX-PART-WILY , Introscope by CA Technologies , Problem

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