SAP Knowledge Base Article - Preview

2114380 - Error "The CreateFile call failed for database/archive device" on a backup - SAP ASE for Business Suite

Symptom

ASE database backup fails with below error when it is taken onto a Windows network shared drive location:

The 'CreateFile' call failed for database/archive device while working on stripe device


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • Microsoft Windows Server 2008 and 2012
  • SAP Enterprise Resource Planning (ERP) 6.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP ERP 6.0

Keywords

"network backup", "Create File", archive , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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