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2114309 - Probe result is failed with message "The output is not in sync with the output configuration" when running script probe on Unix platforms

Symptom

  • You are attempting to run a script probe on Unix platform and although the probe instance is a success, the probe result is failed
  • In the details of the probe result the below diagnostic message
Diagnostic Messages: The output is not in sync with the output configuration. Verify the output configuration.
Exception : java.lang.NullPointerException: while trying to invoke the method java.lang.Process.getInputStream() of a null object loaded from local variable 'p'
        at com.businessobjects.sdk.monitoring.probe.ScriptExecutor.executeCommandLine(ScriptExecutor.java:36)
        at com.businessobjects.monitoring.probe.CommandInvokerProbe.executeDiagnosticProbe(CommandInvokerProbe.java:375)
        at com.businessobjects.sdk.monitoring.probe.DiagnosticProbeManager$DiagnosticProbeTask.call(DiagnosticProbeManager.java:201)
        at com.businessobjects.sdk.monitoring.probe.DiagnosticProbeManager$DiagnosticProbeTask.call(DiagnosticProbeManager.java:177)
        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
        at java.util.concurrent.FutureTask.run(FutureTask.java:138)
        at java.lang.Thread.run(Thread.java:761)

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • All Unix platforms

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-MON , BI platform monitoring , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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