2114050 - Error clicking Accessible Content Administration | SAP Knowledge Base Article

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2114050 - Error clicking Accessible Content Administration

Symptom

On clicking the role "Accessible Content Administration", 500 Internal Server Error is thrown with the following error trace :

com.sapportals.portal.prt.runtime.PortalRuntimeException: Failed to lookup External Link for:
portal_content/administrator/accessible_content_admin/accessible_admin_role/com.sap.portal.accessible_admin_ws/com.sap.portal.accessible_admin_page/com.sap.portal.accessible_admin_iview

    at com.sap.portal.pcm.iview.admin.PcmIviewCommon.getExternalLinkApplication (PcmIviewCommon.java:277)
    at com.sap.portal.pcm.iview.admin.PcmIviewCommon.initLayers(PcmIviewCommon.java:135)
    at com.sap.portal.pcm.iview.admin.AdminBaseiView.createAttrSetLayersList(AdminBaseiView.java:177)
    at com.sap.portal.pcm.iview.admin.AdminBaseiView.getCustomImplementation(AdminBaseiView.java:131)
    at com.sap.portal.pcm.admin.PcmAdminBase.getImplementation(PcmAdminBase.java:642)

    ..........................................

    ..........................................

Failed to process request. Please contact your system administrator.

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Environment

  • SAP NetWeaver Enterprise Portal 7.3x
  • SAP NetWeaver Enterprise Portal 7.4x
  • SAP NetWeaver Enterprise Portal 7.5x

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, Accessible, Content Administration, 500, Internal Server Error, accessibility standards, Webdynpro technology , KBA , EP-PIN-NAV , Navigation , EP-PIN-GPA , GPAL repositories , Problem

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