SAP Knowledge Base Article - Preview

2109992 - Error: "Error in refresh sheet" when using IPS and LDAP Authentication with EPM-BPC add on for Excel

Symptom

  • Error: "Error in Refresh Sheet" within EPM-BPC add on for Excel
  • Long message description: "Unauthorised: Invalid credentals; try logging on again" - Framework message: "The remote server returned an error: (401) Unauthorised)"
  • Within the BPCLOG file the error "Session ID is not valid (FWB00011)" is logged
  • Error appear when using the EPM-BPC add-on for Excel for more than 30 minutes
  • The problem occurs when using SAP BusinessObjects Information Platform Services with LDAP
  • Following the error the connection is closed and it loses all the work done in that session

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Environment

  • SAP Business Objects IPS 4.1
  • EPM-BPC 10.0 for Microsoft Office
  • Microsoft Excel

Product

SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Session, expiry, fwb00011, IPS, EPM, BPC, excel, add on , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , EPM-BPC-MS , Microsoft Version , Problem

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