SAP Knowledge Base Article - Preview

2109969 - Refresh of Completed Items do not work - Is the work item really completed? [VIDEO]

Symptom

You have configured the UWL Refresh of Completed Items functionality

You have work items in the UWL which you act upon, and expect them to be automatically removed from the UWL as a result of the Refresh Completed Items functionality.

Sometimes you might face problems regarding the fact that the work item is not removed from the UWL, as it would be expected.


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Environment

  • SAP Universal Worklist (UWL)
  • SAP Enterprise Portal 
  • SAP NetWeaver Application Server Java
  • UWL Refresh of Completed Items

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for Java 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

workitem, status, finished, removed, remains , KBA , video , gscbrazil_video , gscbrazil , disappear , webflowconnector , external item id , external_item_id , EP-BC-UWL , Universal Worklist , Problem

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