2105801 - Unable to Start BI/IPS 4.x Installation on Linux/Unix | SAP Knowledge Base Article

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2105801 - Unable to Start BI/IPS 4.x Installation on Linux/Unix

Symptom

When running BI or IPS 4.0/4.1 installation on Linux, you get a core dump right away.

Error message:

  • $ ./setup.sh
    /.../setupexe -launchedFromSH
    /.../setup.engine/setupengine: line 21: 24108 Aborted (core dumped) $SetupEngineBinDir $@
    Finished, return code is 0

Core file analysis/backtrace:

  • ...
    Reading symbols from /.../setup.engine/setupengine.bin...(no debugging symbols found)...done.
    ...
    Reading symbols from /.../setup.engine/libnativeactionexecutor.so...(no debugging symbols found)...done.
    Loaded symbols for /.../setup.engine/libnativeactionexecutor.so
    Reading symbols from /.../setup.engine/libinstallmanifest.so...(no debugging symbols found)...done.
    Loaded symbols for /.../setup.engine/libinstallmanifest.so
    Reading symbols from /.../setup.engine/libperlactionexecutor.so...(no debugging symbols found)...done.
    ...
    Program terminated with signal 6, Aborted.
    #0  __kernel_vsyscall () at arch/x86/vdso/vdso32/sysenter.S:49
    49  pop %ebp
    Missing separate debuginfos, use: debuginfo-install compat-libstdc++-33-3.2.3-69.el6.i686 glibc-2.12-1.107.el6.i686 libgcc-4.4.7-3.el6.i686 nss-softokn-freebl-3.12.9-11.el6.i686

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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.0/4.1
  • Information Platform Services (IPS) 4.0/4.1
  • Linux Operating System (in this example we used Redhat Enterprise Linux (RHEL) 6.4)
  • Running installation as a non-root user which is required by BI Platform/IPS
  • Any other Unix platform supported by the above products. (AIX/Solaris)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

boe, bi, bi4, bi40, bi41, 4.0, 4.1, ips, linux, redhat, suse, rhel, sles, unix, solaris, aix, install, setup, script, unable, cannot, can't, not working, doesn't work, start, initialize, run, execution, stopped, terminated, stuck, coredump, gdb,  dbx, pstack , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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