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2104882 - Excel slow performance when loading EPM Add-In PCM

Symptom

  • When launching EPM-Addin from Excel, the loading of EPM Add-in for PCM takes more than 3 minutes without any errors
  • Slow performance is observed for basic tasks in PCM model cube in Excel, such as opening/saving EPM Add-In PCM Excel reports or opening a (non PCM) MS Office document in the Excel. 
  • This occurs only some specific users

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Environment

  • SAP BusinessObjects Profitability and Cost Management 10 onwards including Support Packages (EPM PCM)
  • EPM Excel Add-in version 10 onwards including Support Packages (EPM Add-In)

Product

SAP Profitability and Cost Management 10.0

Keywords

performance Excel, PCM EPM Add-in, verisign.com website, SSL certificates, revocation, REST CONNECTION, Slow , KBA , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , EPM-XLS , EPM Excel Client , Problem

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