SAP Knowledge Base Article - Preview

2104380 - Empty result when using F4 on Component field while creating incident / SAP Collaboration AB in Solution Manager

Symptom

  • In CRM WEB UI in an Incident, F4 help on component field in SAP Collaboration Assignment block shows empty list.
  • F4 help on component field when creating incident using NOTIF_CREATE transaction also gives empty list.
  • SAP components list is blank

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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

EHP1, SOLMAN, value help , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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