SAP Knowledge Base Article - Preview

2100906 - EP: Cant delete KM folder due to wastebasket fail

Symptom

  • You are trying to delete a folder in Knowledge Management (KM) but an error is thrown "Delete failed for <folder name>". The Log Viewer also shows that an associated document is locked by a user even if the folder is empty.
  • In the Log Viewer you see an error 'com.sapportals.wcm.command.DeleteResourceToWastebasketCommand' which references the wastebasket service.

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Environment

  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

 file, Enterprise Portal, resources, exception, locking, prevention, KMC Content Management, delete, folder, Knowledge Management (KM).  Delete failed, folder name, Log Viewer, document, locked , empty, DeleteResourceToWastebasketCommand, wastebasket service, Content Administration, KM Content, context menu, resource, not running, system, component monitor, System Administration, Monitoring, Knowledge Management, RID, misconfiguration , KBA , EP-KM-CM , KM Content Management , Problem

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