2097344 - SAP BS on ASE: LiveUpdate from 15.7 SP30 to 15.7 SP >= 122 failed witth Msg 911 | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2097344 - SAP BS on ASE: LiveUpdate from 15.7 SP30 to 15.7 SP >= 122 failed witth Msg 911

Symptom

Update error is returned when updating SAP ASE 15.7.0.30 to SAP ASE version >= 15.7.0.122 with saphostctrl method. This is a sample extract about what you might find out from dev_sapdbctrl :

[PID 3827] *** ERROR => 'Database live update' failed: execution of statement <> failed.
Error: Msg 911, Level 11, State 2: Server 'HRD', Line 24: Attempt to locate entry in sysdatabases for database 'dbccalt' by name failed - no entry found under that name. Make sure that name is entered properly.
[sapdbctrl.cp 2592] extract from LiveUpdate.log :
10:09:31.388 sa user unlocked.
10:09:31.651 sa password set.
10:09:31.651 starting ASE install scripts...
10:11:41.382 LiveUpdate failed. Check dev_sapdbctrl for further information.

On the sapstartsrv.log file you might find something like this:

[Thr 140737247659776] Wed Jun 25 09:51:36 2014
[Thr 140737247659776] Operation 005056B327DA1ED3BF87B10AE5A5D691 finished! Remove from OperationManager
[Thr 140737247659776] ***LOG Q0I=> NiIWrite: 127.0.0.1:0: send (32: Broken pipe) [nixxi.cpp 4599]
[Thr 140737247659776] *** ERROR => NiIWrite: SiSend failed for hdl 17/sock 21    (SI_ECONN_BROKEN/32; UD; ST; 127.0.0.1:0) [nixxi.cpp    4599]
[Thr 140737246914304] Wed Jun 25 10:11:41 2014
[Thr 140737246914304] *** ERROR => Operation::ExecuteNextCommand(): Command Live DatabaseUpdate terminated with errorcode 1 [Operation.cp 342]
[Thr 140737246914304] *** ERROR => Operation Worker Thread[id=005056B327DA1ED3BF87D2EEAF3FD691]: Command execution failed [Operation.cp 482]
[Thr 140737247659776] Operation 005056B327DA1ED3BF87D2EEAF3FD691 finished! Remove from OperationManager

The error on LiveUpdate.log point to "/usr/sap/hostctrl/work/dev_sapdbctrl" file output:

Wed Jun 25 10:11:41 2014
[PID 3827] *** ERROR => 'Database live update' failed: execution of statement <> failed. Error: Msg 911, Level 11, State 2:
Server '<SID>', Line 24:
Attempt to locate entry in sysdatabases for database 'dbccalt' by name failed -
no entry found under that name. Make sure that name is entered properly.
 [sapdbctrl.cp 2592]

From the ASE error log <SID>.log we can see this line during ASE startup:

00:0008:00000:00014:2014/06/16 03:31:45.56 server  Database 'dbccdb' is now online.


Read more...

Product

SAP ERP 6.0

Keywords

SAP ASE, dev_sapdbctrl, dbccdb dbccalt, Msg 911, CR 623613, saphostctrl , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.