2095594 - Unable to refresh any Crystal report after installing SAP BusinessObjects Business Intelligence platform 4.x | SAP Knowledge Base Article

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2095594 - Unable to refresh any Crystal report after installing SAP BusinessObjects Business Intelligence platform 4.x

Symptom

  • Not able to refresh any crystal reports from Central Management Console(CMC) or BI Launchpad after installing SAP BusinessObjects Business Intelligence platform 4.x
  • The page keeps loading without bringing any data.
  • An error is logged in EventViewer: "BusinessObjects_crproc_35208_E: A failure occurred while the server was processing report file 2:(xxxxxxxxx) (RCIRAS0568)".

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Environment

  • SAP BusinessObjects Business Intelligence(BI) platform 4.x
  • SAP Crystal Reports SAP 2013
  • Microsoft Windows Server operating system

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

RCIRAS0216, BI 4.1, refresh crystal report, view, spins, spinning, wheel , KBA , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

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