SAP Knowledge Base Article - Preview

2088907 - ERP Sales Order or Quotation remains in document flow of the CRM opportunity even after the ERP document has been deleted

Symptom

When an ERP sales document is created as a follow up to a CRM Opportunity, after the ERP sales document is deleted, an entry remains in the document flow of the CRM Opportunity


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX-OPP , Opportunities , CRM-BTX , Business Transactions , CRM-BTX-ERP , CRM UI for ERP Sales Documents , Problem

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