2088829 - Cannot select custom contact folder in outlook for Client Groupware. | SAP Knowledge Base Article

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2088829 - Cannot select custom contact folder in outlook for Client Groupware.

Symptom

  • Contacts custom folder dropdown greyed out.
  • Missing outlook contacts folder.
  • Unable to sort Client Groupware contacts to a dedicated folder.

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Environment

  • SAP CRM 7.0, 7.01, 7.02, 7.03.
  • Client Groupware 10.30.0X.

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem

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